[SCCM] Package 배포하였지만 Client 미수신 이슈

SCCM Package Deployment Issue

배포 Package에 대해 Client 미 전송

[Explanation]

SCCM에서 패키지를 생성하여 배포하였는데, 실제로 Client PC에 배포가 되지 않는 이슈가 발생하여 확인을 해보았다. 심지어 Client PC의  ccmcache에도 해당 배포한 파일이 전달되지 않았다. Client에 있는 CAS와 DataTransferService 로그를 확인해보면 아래와 같다.

<CAS 로그>
Error: DeleteDirectory:- Failed to delete Directory  with Error 0x00000003. ContentAccess 2017-05-25 오후 7:45:25 4580 (0x11E4)
Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\1.BCWork with Error 0x00000002. ContentAccess 2017-05-25 오후 7:45:25 4580 (0x11E4)
Requesting content Pkg00030.1, size(KB) 95133, under context System with priority Low ContentAccess 2017-05-25 오후 7:45:26 6740 (0x1A54)
User policy requested with no user credentials. ContentAccess 2017-05-25 오후 7:45:26 6740 (0x1A54)
Invalid user. ContentAccess 2017-05-25 오후 7:45:26 6740 (0x1A54)
Submitted CTM job {A03F2192-ED8B-4418-85A7-837DE77DF30A} to download Content Pkg00030.1 under context System ContentAccess 2017-05-25 오후 7:45:26 6740 (0x1A54)
Successfully created download  request {7E7EEE2A-E0B8-43DC-90E0-80492C1A354A} for content Pkg00030.1 ContentAccess 2017-05-25 오후 7:45:26 6740 (0x1A54)
Requesting content Pkg00031.1, size(KB) 53055, under context System with priority Low ContentAccess 2017-05-25 오후 7:45:26 6624 (0x19E0)
User policy requested with no user credentials. ContentAccess 2017-05-25 오후 7:45:26 6624 (0x19E0)
Invalid user. ContentAccess 2017-05-25 오후 7:45:26 6624 (0x19E0)
Submitted CTM job {A0BCC663-2B43-4DAE-B4E2-2E1FF5AC90A7} to download Content Pkg00031.1 under context System ContentAccess 2017-05-25 오후 7:45:26 6624 (0x19E0)
Successfully created download  request {73874ED1-48D1-4C65-8D57-7309E79D5D65} for content Pkg00031.1 ContentAccess 2017-05-25 오후 7:45:26 6624 (0x19E0)
Location update from CTM for content Pkg00030.1 and request {7E7EEE2A-E0B8-43DC-90E0-80492C1A354A} ContentAccess 2017-05-25 오후 7:45:26 2636 (0x0A4C)
Download location found 0 - http://Web.NET/SMS_DP_SMSPKG$/Pkg00030 ContentAccess 2017-05-25 오후 7:45:26 2636 (0x0A4C)
Download request only, ignoring location update ContentAccess 2017-05-25 오후 7:45:26 2636 (0x0A4C)
Download started for content Pkg00030.1 ContentAccess 2017-05-25 오후 7:45:26 5524 (0x1594)
Requesting content Pkg00033.1, size(KB) 40421, under context System with priority Low ContentAccess 2017-05-25 오후 7:45:26 4668 (0x123C) Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\1 with Error 0x00000002. ContentAccess 2017-05-25 오후 7:45:25 4580 (0x11E4)

<DataTransferService 로그>

DTSJob {30A8AE7A-1B21-4356-BF56-2AB9227B9419} in state 'DownloadingManifest'. DataTransferService 2017-05-25 오후 7:47:56 3400 (0x0D48)
[CCMHTTP] ERROR: URL=http://Web.NET:80/SMS_DP_SMSPKG$/Pkg00021, Port=80, Options=480, Code=0, Text=CCM_E_BAD_HTTP_STATUS_CODE DataTransferService 2017-05-25 오후 7:47:56 3400 (0x0D48)
Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:7F6144DD-2080-4F12-B3BE-1E1FBC1E12A6";
DateTime = "20170525104756.306000+000";
HostName = "Web.NET";
HRESULT = "0x87d0027e";
ProcessID = 4536;
StatusCode = 404;
ThreadID = 3400;
};
DataTransferService 2017-05-25 오후 7:47:56 3400 (0x0D48)
Successfully sent location services HTTP failure message. DataTransferService 2017-05-25 오후 7:47:56 3400 (0x0D48)
Error sending DAV request. HTTP code 404, status 'Not Found' DataTransferService 2017-05-25 오후 7:47:56 3400 (0x0D48)
GetDirectoryList_HTTP('http://Web.NET:80/SMS_DP_SMSPKG$/Pkg00021') failed with code 0x87d0027e. DataTransferService 2017-05-25 오후 7:47:56 3400 (0x0D48)
Non-recoverable error retrieving manifest (0x87d0027e). DataTransferService 2017-05-25 오후 7:47:56 3400 (0x0D48)
DTSJob {9CE52AB1-DD85-49E9-A034-6B46CA4FD5E8} in state 'DownloadingManifest'. DataTransferService 2017-05-25 오후 7:47:56 5352 (0x14E8)
[CCMHTTP] ERROR: URL=http://Web.NET:80/SMS_DP_SMSPKG$/Pkg0001B, Port=80, Options=480, Code=0, Text=CCM_E_BAD_HTTP_STATUS_CODE DataTransferService 2017-05-25 오후 7:47:56 5352 (0x14E8)
Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:7F6144DD-2080-4F12-B3BE-1E1FBC1E12A6";
DateTime = "20170525104756.353000+000";
HostName = "Web.NET";
HRESULT = "0x87d0027e";
ProcessID = 4536;
StatusCode = 404;
ThreadID = 5352;
};
DataTransferService 2017-05-25 오후 7:47:56 5352 (0x14E8)
Successfully sent location services HTTP failure message. DataTransferService 2017-05-25 오후 7:47:56 5352 (0x14E8)
Error sending DAV request. HTTP code 404, status 'Not Found' DataTransferService 2017-05-25 오후 7:47:56 5352 (0x14E8)
GetDirectoryList_HTTP('http://Web.NET:80/SMS_DP_SMSPKG$/Pkg0001B') failed with code 0x87d0027e. DataTransferService 2017-05-25 오후 7:47:56 5352 (0x14E8)
Non-recoverable error retrieving manifest (0x87d0027e). DataTransferService 2017-05-25 오후 7:47:56 5352 (0x14E8)

[Cause]

Package가 Client에 전달되지 못한다면 SCCM 서버에서 Client에 전달되는 과정에서 문제가 있는 것이다. 즉, 네트워크나 파일에 대한 문제일 가능성이 크다고 볼 수 있다. 

♔♔♔♔♔♔♔♔♔♔

[Resolution]

네트워크는 문제가 없을 것으로 예상이 되어, 기존 패키지를 삭제하고 신규 패키지를 생성하여 재배포한 결과 정상적으로 배포되었다. 패키지 재생성 및 배포가 해결책이다. 

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